1. Who we are
Dublin Cattering ("we", "us", "our") is a trading business registered in Ireland, operating from 84 Synge Street, Portobello, Dublin 8, D08 X4F2, Ireland. We are registered with HSE Environmental Health (Dublin City Council) as a food business and hold a current VAT registration. You can reach us by phone at 01 477 3691, by email at hello@dublincattering.com, or in writing at the trading address above.
2. Using this website
This website is provided for general information about our services and to give you a way of contacting us. By using the site you agree to these terms. If you don't agree, please stop using the site.
The content is provided on an "as-is" basis. We make reasonable efforts to keep the information accurate but we do not warrant that the site is free of errors, omissions or interruptions. Menu sketches and per-head figures on this site are indicative — the binding figure for your event is the one in your written quote.
3. Booking a service
A binding contract for catering services is formed only when we issue you a written quote which you accept by paying the booking deposit (typically 25% of the quoted total). A request for a quote or a tasting is not, of itself, a contract. Our quotes are valid for thirty days from the date of issue unless otherwise stated.
The final head count and any dietary requirements must be confirmed in writing at least fourteen (14) days before the event date. We can accommodate variations of ±10% in head count inside the 14-day window; larger changes are subject to a re-quote.
4. Prices, VAT and payment
All per-head prices shown on this website and on quotes are inclusive of Irish VAT at the prevailing food-service rate (currently 13.5%). Travel inside the M50 ring is included in the per-head figure. Travel beyond that ring, or to coastal areas outside Dublin city, may attract a small per-head distance surcharge — set out in the written quote.
We accept payment by bank transfer (IBAN on the invoice), card (handled by Stripe), or cheque payable to "Dublin Cattering". A 25% non-refundable deposit is payable to confirm a booking. The balance is due seven (7) days after the event. Standing corporate clients with regular bookings move to a monthly consolidated invoice on Net-14 terms after six months of regular orders.
5. Allergens, food safety and dietary requirements
We operate to a current HACCP food-safety plan, registered with HSE Environmental Health. All food is prepared and handled in accordance with the European Union (Food Hygiene) Regulations 2020 (S.I. No. 22/2020) and applicable food-safety legislation.
Allergens are identified per the 14 categories required by EU Regulation 1169/2011 and labelled in writing on every quote and on allergen cards placed alongside food at service. We strongly request that you notify us in writing at the time of booking of any guest with a serious allergy. Despite our best efforts and a HACCP-compliant clean-down process, our kitchen handles all 14 EU allergens (including peanuts, tree nuts, gluten, sesame and shellfish) and we cannot guarantee a zero trace-allergen environment.
We are not a certified kosher kitchen and we are not a certified halal kitchen. We can prepare food consistent with kosher-style and halal-style requirements but we do not represent ourselves as certified for either.
6. Cancellation
Cancellation by the client:
- More than 8 weeks before the event — forfeit of 25% deposit only
- 4–8 weeks before the event — 50% of the quoted total payable
- Less than 4 weeks before the event — 75% of the quoted total payable
- Less than 7 days before the event — 100% of the quoted total payable
Cancellation by us (extremely rare — illness in our team, an unforeseeable kitchen-equipment failure): we will refund any deposit paid in full and will, where possible, refer you to an alternative caterer we trust. Our liability in that case is limited to the deposit refund and assistance with the referral.
Force majeure (illness or death in the client's immediate family, weather-driven venue closure, government-mandated event cancellation): we waive cancellation charges on a case-by-case basis and refund pro-rata for any prep already completed.
Nothing in this section affects your statutory rights under the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013 in respect of contracts concluded off-premises or at a distance, where applicable.
7. Liability
We carry €6,500,000 of public liability cover and €13,000,000 of employer's liability cover through Allianz; certificates available on request. Our liability for any single claim arising out of work we carry out is limited to the value of that insurance cover, except where a higher liability is required by law (for example for death or personal injury caused by our negligence, where no limit applies under Irish law).
We are not liable for indirect or consequential losses — for example, loss of business, loss of profit, or loss of enjoyment — arising from any catering-related issue, except where caused by our negligence or breach of contract. We are not liable for delays, food shortages or service failures caused by circumstances outside our reasonable control (traffic, power failure at the venue, supplier failure, weather forcing a route closure).
8. Governing law and jurisdiction
These terms, and any contract formed under them, are governed by the laws of Ireland. Any dispute arising out of or in connection with these terms or any related contract is subject to the exclusive jurisdiction of the Irish courts sitting in Dublin.
Your rights under the Consumer Rights Act 2022 and the Sale of Goods and Supply of Services Act 1980 (as amended) are unaffected by these terms — they apply in addition to anything written here.
9. Changes to these terms
We may update these terms occasionally to reflect changes in law or how we work. The current version is always on this page, with the "last updated" date at the top.